FAQ

At the core of our approach is a belief in the power of close collaboration with our clients. We are committed to ensuring that the algorithm is finely tuned to deliver the best possible results. This is achieved through a cooperative effort during the onboarding period, where we work hand-in-hand with our clients to understand their specific needs and objectives. This collaboration is crucial in setting the stage for a successful partnership and is reflected in the detailed steps of our onboarding process for each segment:

For Universities:

Kick-Off Training: An introductory session to familiarize users with our platform, including its features and capabilities.

First Data Batch Check-In: This step involves reviewing the initial set of data retrieved, discussing any new feature requests, and fine-tuning the search parameters to ensure the most relevant results.

For Government Agencies:

The onboarding process for government agencies emphasizes a bespoke approach to defining the search scope and selecting data sources. This phase is pivotal in establishing a foundation for the reporting and dashboarding solutions that follow. Collaboration and feedback are key, ensuring the deliverables meet the specific needs and expectations of the agency.

For Investors & Corporates:

Initial Training Session: An introductory session to familiarize users with our platform, including its features and capabilities.

Scope and Field Definition: This crucial step involves a detailed discussion to define the search scope, technology fields of interest, and geographical areas for focused research.

Review and Refinement: Following the initial data delivery, we engage in a review process to refine search parameters based on initial insights and specific client feedback.